TYPE AND USES OF INFORMATION WE COLLECT FROM YOU:
Personally Identifiable Information (“PII”) – Generally, you can visit our Site without revealing any PII about yourself. At times, though, we may need information about you. Unless otherwise indicated, the information we request is optional. We may gather certain PII from you to help us better serve you through e-commerce transactions and promotions, as well as to respond to inquiries and provide you with newsletters and other Katadyn product and services information. We only collect personally identifiable information when you choose to reveal it to us.
Our Site collects information from our web forms that may be displayed on our Site. At these places, we may ask you to give us contact information (like name, title, email address, phone number, company name, and address, along with answers to questions topical to the web form). When you place an order on this Site, we may ask for information such as your name, address, telephone number, email address and credit card information, including your credit card number, so that we and our vendors can process your order.
When you email a question to one of our team members, we receive your email address and any other information you choose to include in your email. If you use other web forms to submit inquiries or sign up for mailing lists or other information, we will collect the information you submit. If we receive similar questions from other users, we may post the most frequently asked questions on our site under the “Q & A” section. The question we post may be similar to, or the same as, the question you submitted, but we will not identify you (or anyone else) as the questioner.
In other areas of this Site we may ask for your email address and solicit information about the Katadyn products you enjoy most, other products you might enjoy, and similar questions in order to create convenience for the consumer to activate preference features or enrollment opportunities.
INFORMATION AUTOMATICALLY COLLECTED:
When you visit our Site, we may collect some information automatically. This information is not linked to personally identifiable information. By collecting this information we get a better understanding of your needs and what products and services we can develop to meet those needs. Some of the information we automatically collect is necessary for the proper functioning of the Site, such as cookies, as explained below. All the information we gather helps us understand your preferences and how well our Site is functioning so we can continually improve your online experience with us.
Information From Your Computer – We may ourselves, or through our third party service providers, collect information about your computer, such as the browser, operating system, IP address, country and other geolocation data, date and time of visit, whether you are using a mobile device, referring websites, the search engine queries you used to get to our Site, the pages of our Site you visit and your activities on our Site such as what images, videos, or other imbedded media you view, as well as the amount of time spent on our pages, and the number of pages visited. Some of this information may be collected using cookies, as further explained below. This information is used for a variety of purposes to improve our Site and its content, including without limitation to gather broad demographic data, identify trends and statistics, help diagnose problems with our server, and to administer our Site and its content, We may also collect and share information between pages of our Site for the proper functioning of our Site, as well as authentication. We may also use this information to provide you with information and advertising regarding our products and services.
Cookies - Our Site may use "cookies.” Cookies are pieces of data that a website can send to your browser, which may then be stored on your device. We may use both session and persistent cookies on our own or through our third party service providers as described below. Cookies may save your preferences while you are at our Site, such as allowing for persistent login on pages that require logging in, and we may use them to provide you with tailored information and tracking as you use our Site services. Cookies help us, among other things, to determine which areas of our Site are popular by tracking hits to those areas, which may in turn allow us or our third party providers to provide you with targeted information or advertising regarding our products and services. By modifying your browser preferences, you have the choice to accept cookies, to be notified when a cookie is sent, or to reject cookies. The rejection or limitation of cookies by your browser may limit your ability to use the Site.
Third-Party Service Providers - We may use a variety of third-party services to help provide our services, to help us understand the use of our services, provide information and provide advertising regarding our Site and our products and services. Third party services providers may include, but are not limited to Google Analytics, Facebook, and Campaign Monitor. These third-party service providers may collect, store, and share information as further dictated by the privacy policies of those third parties.
SHARING OF YOUR INFORMATION:
For example, we may share your information with our online store vendor and our credit card transaction processing service provider when you shop at our online store or place an order using your credit card. We may also share your information with third parties such as Katadyn suppliers for order related issues such as those third parties supplying ordered stock directly to you. As a further example, we may share your information with our advertising and email vendors so that they can provide services to us such as emailing you about our products and services.
We may share information we collect about you with its affiliates, sister companies, parent company and various direct and indirectly owned subsidiaries, if any, including without limitation Katadyn Deutschland GmbH, and those operating in conjunction with our brands such as Katadyn, Spectra Watermakers, Optimus, and AlpineAire Foods.
In addition to the situations described above, we may use and disclose visitor information in special instances when we have reason to believe disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interfering with our rights or property, other Site visitors, or anyone else. We may disclose visitor information when subpoenaed, for government investigations, and when we otherwise believe in good faith that the law requires it.
OTHER INFORMATION PRACTICES:
Security - We take commercially reasonable steps to protect data, particularly financial information, transmitted through our Site. We also require our credit card transaction processor to use adequate security and encryption technology to ensure the safety and security of your personally identifiable information. We cannot and do not ensure or warrant the security of any information you transmit to us or from our online products or services. You transmit information to us at your own risk and should take all necessary precautions regarding the information you transmit, either to our Site or elsewhere on the Internet.
Children - Protecting the privacy of children is very important to us. For that reason, our Site does not solicit, collect or maintain personally identifiable information from users we actually know are under age 13. If you are a parent or guardian, please contact us if you believe information regarding a child has been collected by us through our Site.
Business Transfers - In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets or change in our ownership or control, your information may be sold or transferred as part of that transaction.
Contacting Us - If you have additional questions about our use of information, please email us at email@example.com or phone us at (800) 755-6701.
Effective Date: August 1, 2015.
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